When it comes to home improvement, choosing the right contractor can make all the difference. One name that stands out in the Western United States is Northwest Exteriors. With decades of experience, a reputation for excellence, and a commitment to customer satisfaction, Northwest Exteriors has become a household name for homeowners looking to upgrade their homes’ exteriors.
In this comprehensive article, we’ll explore everything you need to know about Northwest Exteriors—from the services they provide to what sets them apart, customer reviews, project timelines, warranties, and much more. We’ll also include a full FAQ section, three informative tables, and relevant tags for easier navigation and SEO optimization.
About Northwest Exteriors
Northwest Exteriors is a professional home improvement company headquartered in California, United States. Established in 1995, the company has grown steadily over the decades to become a trusted leader in exterior remodeling and energy-efficient upgrades for residential properties. Serving communities across California, Nevada, and beyond, Northwest Exteriors is widely recognized for its high-quality craftsmanship, top-tier customer service, and energy-efficient solutions.
Their motto, “Experience Excellence,” perfectly reflects the company’s commitment to delivering superior home improvement services tailored to meet the specific needs of each homeowner. With a focus on enhancing both the aesthetics and functionality of a home, Northwest Exteriors is committed to using premium materials and innovative installation techniques to ensure long-lasting results.
Mission and Values
Northwest Exteriors operates with a strong mission:
“To build lasting relationships with customers by providing high-quality products, exceptional service, and unparalleled craftsmanship.”
The company’s values are centered on:
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Integrity: Honest communication and transparent pricing.
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Quality: Use of industry-leading products and certified installers.
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Customer Satisfaction: Personalized service and ongoing support.
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Innovation: Staying up-to-date with the latest energy-saving technologies.
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Sustainability: Promoting eco-friendly solutions like solar and energy-efficient windows.
Service Areas
Northwest Exteriors proudly serves multiple cities and counties throughout:
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Northern and Southern California (Sacramento, Fresno, Bakersfield, San Diego, and more)
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Nevada
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Utah (select regions)
This broad service coverage makes them one of the largest and most accessible home improvement contractors in the Western United States.
Certified and Award-Winning
Northwest Exteriors holds certifications and accreditations that demonstrate their professional excellence, such as:
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BBB A+ Rating
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Anlin Gold Star Dealer
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Milgard Certified Dealer
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James Hardie Elite Preferred Contractor
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EPA Lead-Safe Certified Firm
These partnerships ensure customers receive high-performance products backed by industry-leading warranties and installations that meet the highest standards.
Product Partners
Brand Name | Specialty | Key Features |
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Anlin Windows | Energy-efficient vinyl windows | Lifetime warranty, custom styles, durable. |
Milgard | Windows and doors | Innovative design, noise-reduction, insulation. |
Simonton | Windows and patio doors | Stylish, energy-saving, weather-resistant. |
James Hardie | Fiber cement siding | Fire-resistant, weather-resistant, low-maintenance. |
By working with these elite manufacturers, Northwest Exteriors guarantees superior product performance and homeowner satisfaction.
Customer-Centric Approach
Northwest Exteriors takes pride in its consultative approach to home improvement. Every project begins with a free in-home consultation, where a representative evaluates the homeowner’s needs, budget, and design preferences. There is no high-pressure sales approach—just honest guidance and transparent quotes.
The company believes in building lifelong relationships with its clients. As a result, a significant portion of its business comes from referrals and repeat customers.
Core Services Offered by Northwest Exteriors
Service Category | Description | Benefits |
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Window Replacement | High-quality, energy-efficient window installations in various styles. | Reduced energy bills, noise reduction, improved value. |
Door Replacement | Stylish and secure doors including entry, patio, and sliding doors. | Enhanced security, improved aesthetics. |
Siding Installation | James Hardie and other durable siding options. | Weather protection, low maintenance, better curb appeal. |
Patio Covers & Sunrooms | Custom-designed patio covers, pergolas, and sunrooms. | Outdoor comfort, extended living space. |
Solar Energy Systems | High-performance solar panel installation and financing. | Lower electricity costs, renewable energy use. |
Why Choose Northwest Exteriors?
There are many home improvement contractors out there, but Northwest Exteriors distinguishes itself in the following ways:
1. Decades of Experience
With over 25 years in the business, Northwest Exteriors has tackled thousands of projects across California and Nevada.
2. Certified Partnerships
They work with top brands like Milgard, Anlin, Simonton, and James Hardie, offering certified installations that ensure product warranties remain valid.
3. Exceptional Customer Service
Their team prioritizes communication, transparency, and integrity, ensuring every client is satisfied with their work.
4. Energy Efficiency Focus
Their products and services help homeowners reduce energy costs and improve environmental impact.
5. Flexible Financing Options
With various financing plans available, including PACE, they make it easier for homeowners to start their projects without upfront cash.
Customer Reviews and Testimonials
Review Source | Rating (Out of 5) | Highlights |
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Google Reviews | 4.6 | Professional crew, high-quality products, great support. |
Yelp | 4.3 | Quick response time, clean installations, polite staff. |
BBB (A+ Rating) | – | Accredited and trusted business with long-standing history. |
Many customers praise Northwest Exteriors for their clean worksite, on-time completion, and courteous installers. Recurring comments emphasize their attention to detail, transparency in pricing, and respect for customer homes.
Project Timeline: What to Expect
Project Phase | Estimated Duration | Description |
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Initial Consultation | 1–2 days | In-home or virtual consultation to understand project needs. |
Design & Proposal | 3–5 days | Detailed quote, design suggestions, and product recommendations. |
Scheduling & Permits | 1–3 weeks | Timeline depends on permit needs and local authority approvals. |
Installation | 1–10 days | Based on project size (e.g., one day for windows, several days for siding). |
Final Inspection | 1 day | Walkthrough and inspection to ensure customer satisfaction. |
Service Areas
Northwest Exteriors operates in multiple locations, with their main service areas including:
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Sacramento, CA
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Fresno, CA
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Bakersfield, CA
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San Diego, CA
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Santa Rosa, CA
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Hawaii (Maui branch)
Their wide network allows them to serve customers throughout California, Hawaii, and parts of Nevada.
Warranty & After-Sales Support
One of the key reasons homeowners choose Northwest Exteriors is the peace of mind that comes with their industry-leading warranties and outstanding after-sales support. Whether you’re investing in new windows, siding, doors, or solar panels, Northwest Exteriors stands behind their work long after the installation is complete.
Below, we outline everything you need to know about their warranty coverage, after-sales service, and customer support options.
1. Product Warranties
Northwest Exteriors partners with premium brands that offer strong manufacturer warranties. These warranties are typically transferable, adding long-term value to your home.
Product Category | Manufacturer Warranty Details | Duration |
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Windows & Doors | Lifetime limited warranty (e.g., Anlin, Milgard) | Up to Lifetime |
Siding (James Hardie) | 30-year non-prorated warranty on siding and trim | 30 Years |
Patio Covers & Sunrooms | Manufacturer-backed material warranties | 10–15 Years |
Solar Systems | 25-year performance and product warranty | 25 Years |
Tip: Always request a copy of the manufacturer’s warranty during your consultation or upon completion of the project.
2. Installation Warranty
Northwest Exteriors doesn’t just rely on manufacturer warranties—they also offer their own labor and installation warranties, which cover any installation-related defects or workmanship issues.
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Labor Warranty: Typically ranges from 2 to 10 years, depending on the type of service.
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Coverage Includes: Leaks, improper installation, sealing problems, and other workmanship-related concerns.
This dual protection—product + installation—means homeowners are doubly covered.
3. Service After Installation
After your project is complete, Northwest Exteriors continues to support you through:
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Customer Service Hotline: Dedicated support team for warranty claims and service calls.
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Follow-Up Inspections: Some projects include a post-installation inspection to ensure quality.
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Repair Services: Fast response to any installation or material issues.
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Online Support Portal: Access to product manuals, warranty registration, and FAQs.
4. Warranty Registration Process
Registering your products is essential to activate full warranty coverage. Northwest Exteriors usually assists customers in registering warranties with the manufacturer. You can also do it independently through the brand’s website.
Steps to Register:
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Collect your product serial numbers and invoice.
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Visit the manufacturer’s website (e.g., Anlin, Milgard).
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Complete the online warranty form.
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Save the confirmation for your records.
5. Common Warranty Limitations (What to Watch For)
While warranties offer great protection, it’s important to understand what’s not covered:
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Normal wear and tear
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Damage caused by misuse or neglect
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Unapproved modifications
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Acts of nature (e.g., earthquakes, floods) unless specified
Always read the fine print to understand your coverage fully.
Customer Testimonial on Warranty Support
“We had our windows installed by Northwest Exteriors three years ago. One window had a small seal issue, and they handled the repair within a week at no charge. Excellent service and no hassle!”
— L. Martinez, Sacramento, CA
Final Tip: Keep Documentation Organized
Create a warranty folder for all your home improvement projects. Include:
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Original contracts
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Warranty certificates
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Product receipts
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Installer contact information
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Maintenance instructions
This organization will save time and headaches if you ever need to file a claim or contact support.
Frequently Asked Questions (FAQs)
If you’re considering hiring Northwest Exteriors for your next home improvement project, you probably have a few questions. Below is a collection of the most frequently asked questions to help guide you through the process.
1. What services does Northwest Exteriors offer?
Northwest Exteriors specializes in a wide range of exterior home improvement services, including:
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Window and door replacement
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Siding installation
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Solar panel systems
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Patio covers, pergolas, and sunrooms
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Energy-efficient upgrades and more
They partner with leading manufacturers to offer high-quality products tailored to each customer’s needs.
2. Which areas do they serve?
Northwest Exteriors primarily serves homeowners throughout California, with additional services available in Nevada and Utah (in select regions). Their major service areas include Sacramento, Fresno, Bakersfield, San Diego, and surrounding communities.
3. Is the consultation really free?
Yes. Northwest Exteriors offers a 100% free, no-obligation in-home consultation. During the visit, a representative will assess your project needs, show you product samples, provide expert recommendations, and give you a custom quote.
4. Are their installers licensed and certified?
Absolutely. All Northwest Exteriors installers are fully licensed, insured, and factory-certified. The company also holds accreditations from:
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The Better Business Bureau (BBB)
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Energy Star
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EPA Lead-Safe Certification
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James Hardie Elite Preferred Contractor
5. What kind of warranty do they offer?
Northwest Exteriors provides comprehensive warranties, including:
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Manufacturer warranties (up to lifetime coverage)
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Labor/installation warranties (typically 2–10 years)
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Solar panel warranties (up to 25 years)
These warranties cover defects in materials and workmanship. Always confirm the details with your project consultant.
6. How long will my project take to complete?
Project timelines vary depending on scope, weather, and product availability. On average:
Project Type | Estimated Completion Time |
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Window/Door Replacement | 1–2 days after materials arrive |
Siding Installation | 1–2 weeks |
Solar System Installation | 2–4 weeks (including permitting) |
Patio Covers/Sunrooms | 2–3 weeks |
Your representative will provide a detailed timeline during the consultation phase.
7. Does Northwest Exteriors offer financing options?
Yes. They provide several financing plans, including:
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0% interest promotional offers
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Low monthly payment plans
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Long-term financing through trusted lending partners
Your eligibility and terms depend on credit approval. Financing allows homeowners to complete their projects without needing to pay in full upfront.
8. Can I choose my own product brands?
Yes. Northwest Exteriors works with a variety of top-tier brands and gives customers the flexibility to choose the products that best fit their style, budget, and performance preferences. Some of the most popular product brands include:
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Anlin
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Milgard
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Simonton
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James Hardie
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SolarWorld
9. Will my home be protected during the installation process?
Definitely. The installation crew takes great care to:
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Cover surrounding areas and landscaping
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Clean up daily and remove debris
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Protect floors, furniture, and surfaces if working indoors
Customer satisfaction and home protection are top priorities during every project.
10. What should I do if I have a problem after installation?
If you experience any issues after your installation, simply contact Northwest Exteriors’ customer support team. They offer:
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Warranty repair services
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Re-inspections (if needed)
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Technical support and product guidance
You can call their office directly or use their online service request form for faster assistance.
11. Are their services energy-efficient?
Yes. Energy efficiency is a major focus for Northwest Exteriors. Their window, door, and siding products are designed to:
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Reduce heat transfer
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Lower utility bills
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Improve indoor comfort
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Meet or exceed Energy Star standards
They also install solar energy systems, which help reduce your dependence on grid electricity and offer long-term savings.
12. Can I see examples of past work?
Yes. Northwest Exteriors maintains an online gallery featuring completed projects, before-and-after photos, and design inspirations. They may also show you physical portfolios or refer you to past clients who have agreed to share their experiences.
Top Tips When Hiring Northwest Exteriors
Hiring a home improvement contractor is a big decision, and choosing Northwest Exteriors can be a smart move thanks to their reputation, experience, and product quality. However, to make the most of your investment and ensure a smooth process, it’s essential to approach the project with preparation and insight. Here are some top tips to consider when hiring Northwest Exteriors for your home renovation:
1. Schedule a Free In-Home Consultation Early
Northwest Exteriors offers a free, no-obligation in-home estimate. Take advantage of this service to:
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Discuss your needs and goals in detail.
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Get expert advice on materials, styles, and energy-efficient options.
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Receive a custom quote based on your specific home measurements and project requirements.
Tip: Prepare a list of questions ahead of time to make the consultation productive.
2. Understand the Products Offered
Northwest Exteriors works with several high-quality brands. Familiarize yourself with their product lines such as:
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Anlin Windows
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Milgard Doors
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James Hardie Siding
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SolarWorld Panels (for solar installations)
Tip: Ask about the warranty, performance features, and energy-efficiency ratings of each product before making a decision.
3. Review Their Certifications and Past Projects
Certifications matter. Northwest Exteriors holds credentials from top industry organizations. Make sure your project is assigned to a certified team, especially for specialized work like:
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Window and door replacements
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Siding installation
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Solar panel setup
Tip: Ask to see their project portfolio or browse online reviews and testimonials for similar projects in your area.
4. Clarify the Timeline and Process
Each project can vary depending on complexity and customization. During your consultation, be sure to:
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Ask how long your project is expected to take.
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Understand the stages: planning, permitting, installation, inspection.
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Inquire about potential delays (e.g., weather, product shipping).
Tip: Get the timeline in writing so you have realistic expectations from the start.
5. Understand Financing and Payment Options
Northwest Exteriors offers flexible financing programs through approved lenders. They aim to make projects affordable without compromising quality.
Financing Option | Details | Benefits |
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0% Interest Plans | Short-term promotional offers with no interest | No extra cost over time |
Low Monthly Payments | Spread payments over 5–10 years | Manageable and budget-friendly |
PACE Financing | Property Assessed Clean Energy program | Energy upgrades paid through taxes |
Tip: Compare financing options and ask about credit checks, approval time, and prepayment penalties.
6. Ask About Warranties
Northwest Exteriors provides lifetime warranties on many of their window and door products, as well as extended warranties on siding and solar systems.
Tip: Ensure you understand:
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What is covered
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Duration of coverage
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Process for warranty claims
Always keep your warranty documents in a safe place for future reference.
7. Stay in Touch During the Project
Communication is key. Northwest Exteriors typically assigns a project manager to oversee your installation.
Tip: Maintain open communication with your assigned representative. Ask for regular updates and don’t hesitate to raise concerns or changes.
8. Prepare Your Home for Installation Day
To avoid delays and ensure smooth work, prepare your space ahead of time:
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Move furniture or objects away from work areas.
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Keep pets and children away during installation.
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Cover valuables to protect them from dust or debris.
Tip: Ask the installation team if there are specific prep instructions for your type of project.
9. Request a Final Walkthrough
Before signing off on the project:
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Walk through the completed work with your project manager.
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Inspect for any flaws, damage, or incomplete tasks.
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Confirm that everything meets the agreed-upon scope.
Tip: Only finalize payment once you’re completely satisfied with the work.
10. Leave a Review
If you’re happy with the service, consider leaving a review on platforms like:
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Google Reviews
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Yelp
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Better Business Bureau (BBB)
Tip: Positive feedback helps other homeowners make informed decisions and supports good contractors.
Final Thoughts
Northwest Exteriors stands as a leading contractor for homeowners who want reliable, energy-efficient, and high-quality exterior upgrades. Whether you’re replacing old windows, installing a new door, upgrading your siding, or going solar, their team offers top-tier products, trustworthy service, and lasting value.
With thousands of satisfied customers, top-tier brand partnerships, and comprehensive warranties, Northwest Exteriors continues to be a go-to solution for transforming your home’s exterior.
✅ Quick Recap of Northwest Exteriors Highlights:
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Founded: 1995
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Headquarters: California
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Specialties: Windows, Doors, Siding, Solar, Patio Covers
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Service Area: CA, NV, HI
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Certifications: Licensed, insured, factory-trained teams
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Warranties: Product + Labor warranties available
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Financing: PACE, Ygrene, and more
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Free Estimates: Yes